How Do I Compose and Send a New Email Message?

To compose a new Email message:

• In two-pane layout, click the New Mail icon in the Quick Actions menu in the upper-left corner of the Convergence UI, or click Write in the Mail section of the Convergence UI.
• In three-pane layout, select New Mail from the New Mail drop-down list in the upper-left corner of the Convergence UI or click Write in the Messages Listing section of the Convergence UI.

The Compose tab consists of the following parts:

• Toolbar menu

  The toolbar menu contains the following icons:

  • Send: Sends the Email message to the respective recipients.

  • Attach: Attaches a file to the Email message.

  • Save: Saves the Email message as a draft which you can refer later.

  • Bcc: Enables you to send a blind copy of the Email message to recipients.

  • Options: Enables you to add more features to your Email message.

  • Cancel: Closes the current tab and returns to the Messages view.

• From: This field contains a drop-down list with all the configured sender profiles you have for this account. This field is not displayed if you have not configured external POP accounts. This list includes the name followed by the email address of each configured external account. Convergence enables you to collect email from other POP accounts in addition to the default account.

  You can receive, send, reply, or forward email from or to other email accounts that support POP access. To know more about how to set up external accounts in Convergence, see Collecting Email  Messages From External Accounts.

• To and Cc fields to include recipients email addresses.

• Subject field.

• Email Message format menu bar.

To compose and send a new Email message:

1. Click the Write icon on the center panel to display the Compose tab in two-pane layout.

   Click  Write  in the Messages Listing section to display the Compose tab in three-pane layout.

2. Enter the email addresses of the recipients who should receive your Email message in the To field. Use a comma to separate multiple addresses.     

   Alternatively, click the Address Book icon next to the To field to select the email address. To send a copy to a recipient, enter the email address in the Cc field or click the Address Book icon next to the Cc field to select an email address.

   See How Do I Add Contacts from Address Book? for more information.

3. To send a blind copy to a recipient, click the Bcc icon. The Bcc field appears. Enter the email address in the Bcc field. Optionally, click the Address Book icon next to the Bcc field to select email address from the saved list.

4. Enter the subject of your Email message in the Subject field.

5. Click Options in the top toolbar.

   The expanded Email message options are shown.

6. From the priority drop-down list, select the required priority.

   The priorities are Normal, Urgent, and Low. By default, the Email messages are sent with normal priority.

7. From the Receipt drop-down list, select an option.

   The options are:

   • None: Does not perform any action when the recipient receives this Email message.

   • Read: Sends a notification when the recipient reads the Email message.

   • Delivery: Sends a notification when this Email message is delivered to the recipient.

   • Delivery and Read: Sends notifications when your Email message is delivered and also when read by the recipient.

8. Select the Rich Text check box to include rich text features in the mail editor.

9. Click in the message text box and enter the text of the Email message.

   To attach a message to the mail, see Attaching Files to Email Messages.

10. Click Send to send the Email message.